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Privacy Policy

1. Introduction

This policy explains what personal data is collected, the purpose of the collection, how and by what means it is collected, storage methods, how it is processed, data subject disclosure and rights, how to exercise those rights, and how to contact the company.

"Unit By Hawyia" is a trademark owned by Hawyia Auctions Company, established in the Kingdom of Saudi Arabia (hereinafter referred to as "the Company"), operating in real estate services and real estate auctions. The company is committed to maintaining the confidentiality of information and using it in accordance with relevant regulations and this policy.

By agreeing to and using the website or any purposes stated in this policy, you acknowledge reading, understanding, and agreeing to the privacy policy.

2. Personal Data Processed by the Company

2.1 Data Types by Service

The company processes the following personal data depending on the service:

  1. Personal Information (mandatory)

    • Full name
    • Date of birth
    • ID number
    • Commercial registration
    • Email address

  2. Mobile Number (mandatory)

  3. Login Information (mandatory)

    • Username
    • Password

  4. Bank Account Information (mandatory)

  5. Employment Information (mandatory)

    • Job title
    • Employer

  6. Cookies Data (mandatory)

    • Data collected via web logs, cookies, or similar technologies

  7. IP Address (mandatory)

3. Purpose of Collecting Personal Data

3.1 Collection Purposes

The company collects personal data for several purposes including:

  • Business inquiries and service requests
  • Communication and user verification (whether individual or corporate)
  • Billing and invoicing
  • Funds transfer
  • Marketing and advertising purposes including promotional messages
  • Development and updates
  • Troubleshooting

Commitment: The company will not process data in a manner inconsistent with the purpose of collection.

3.2 Unsubscribing from Marketing Messages

If you prefer not to receive marketing/promotional messages, you can unsubscribe via:

  • The company's website
  • Contacting the company as specified in this policy

4. Methods of Data Collection

4.1 Collection Methods

Data is collected in various ways:

  • Official website/app: Registration or visits
  • Company products/services: Via company representatives or numbers
  • Social media communication: Forms and platforms
  • Direct supply: When providing personal data to the company

4.2 Legal Basis

Legitimate marketing requires user consent for data collection.

4.3 Collection Types

Data may be collected:

  • Directly: Entered by the user
  • Indirectly: Via cookies when visiting the website

4.4 Data Storage

Data is stored on the company's or its contractor's servers.

5. Data Updates

5.1 Update Requests

  • The company allows users to request data updates
  • Services may be suspended if updates are not provided

5.2 User Rights

Users have the right to correct, complete, or modify their personal data via:

  • Designated forms on the website
  • Contacting the company as specified

6. Amendments to the Privacy Policy

6.1 User Notification

Users will be informed of any modifications or updates to this policy (including the purpose of data collection) via:

  • Website
  • Email
  • Mobile number

6.2 Acceptance of Updates

If the user continues to use the website without objection after being informed of updates, it is considered acceptance of the updated policy.

6.3 Last Update

Last update to this privacy policy: 2025/02/16

7. Data Subject Rights

7.1 Right to Know

Users have the right to know the legal basis for data collection and its purpose.

7.2 Right to Access

Users may access or request their personal data anytime via:

  • Their account on the company's website
  • Contacting the company as outlined

8. Disclosure of Personal Data

8.1 Non-Disclosure Commitment

The company is committed not to disclose personal data to any individual or entity (inside or outside the Kingdom) unless stated in this policy or legally authorized.

8.2 Sharing with Related Companies

The company may share some personal data with:

  • Affiliated or parent companies
  • Service providers supporting company operations

8.3 Permitted Disclosure Cases

Disclosure may occur:

  • With user consent
  • If the data is publicly available
  • If required by a public authority for:
    • Public interest
    • Security purposes
    • Legal compliance
    • Health/safety protection
  • If necessary for legitimate business needs (without infringing on user rights or involving sensitive data)

9. User Rights and Data Deletion

9.1 Data Deletion Obligation

The company must delete personal data if:

  • It is no longer necessary for the original purpose
  • Upon user request by:
    • Deleting the user account
    • Formally requesting data deletion

9.2 Data Retention Rights

The company may retain personal data if:

  • Required by law for a specific period
  • Related to an ongoing legal case

9.3 Deletion Guarantee

The company commits to deleting personal data immediately upon triggering circumstances—removing it completely from:

  • Its database
  • Any processor's database

10. Contact Information

Department: Legal and Compliance Department (Data Protection Regulations)

Address: Riyadh, Kingdom of Saudi Arabia

Phone: +966535007199

Email: info@hawyia.sa

Commercial Registration Number: 1010584375